Posts by Lucy Whittington

Why we don’t meet for coffee

If you’re asked to ‘meet for coffee’ by someone in a business context, it’s always a good idea to find out the agenda before saying yes. In my experience, it’s never about coffee. If it’s a sales meeting be clear on that agenda, or if it’s you that’s asking for help, be open about that too.

5 ways to follow up a quote or proposal to get paid faster

If your sales process is a meeting or conversation followed by a quote or proposal to be agreed before you get paid, these 5 follow-up ideas are for you.

How structuring your sales process makes it easier to sell – 3 steps to Yes

Make business sales conversations easier by understanding the 3 steps to “Yes” in a sale. Get a yes before a sales meeting, so it’s a different conversation. Save time on sales and sell more…

The R of CRM – why Relationships always come first in business

Why thinking of your CRM as a list is a mistake, because it’s always about the relationship you have with every contact that’s important. Market, sell and communicate with each contact the right way for them.

Mundane vs. Meaningful – how to balance your business better

A conversation that explored how too many mundane tasks in business can create overwhelm and lack of meaningful business. Practical and philosophical ideas to find the right balance for your business so you do more of the meaningful work you want to.

Get paid quickly – a straight talking guide for small service business owners

Things you can do as a small service business owner to get paid quicker by your customers. Practical tips and thoughts on overthinking when it comes to getting paid.

Packages for profit–why bespoke is a bad idea for any service business

How to create packages if you’re a service business. And why NOT selling packages of your service is hurting your profits and taking up too much of your time.

Running your business your way. How Connectably really works.

We run Connectably our way, including where, when, how, with who and what we do. We play to our strengths, and sometimes go against received wisdom…

Binge bookkeeping: How to stop this bad business habit

The VAT Return was due and we were very behind with our accounts and had to do binge bookkeeping to get it all done in time. So we made a plan to stop it happening again…

Software in Boxes and other stories from the olden days…

Software has come a long way from being something you bought in a box (and had to figure out yourself). Now most software you simply access and subscribe to online–no boxes, no disks, no huge instruction manual.

Short stuff – quick wins that can help your business

There’s always something you can do that will make your business better even if you’re short of time. Here are our quick wins for better sales, marketing and teamwork.