If you’re asked to ‘meet for coffee’ by someone in a business context, it’s always a good idea to find out the agenda before saying yes. In my experience, it’s never about coffee. If it’s a sales meeting be clear on that agenda, or if it’s you that’s asking for help, be open about that too.

If your sales process is a meeting or conversation followed by a quote or proposal to be agreed before you get paid, these 5 follow-up ideas are for you.

Make business sales conversations easier by understanding the 3 steps to “Yes” in a sale. Get a yes before a sales meeting, so it’s a different conversation. Save time on sales and sell more…

Why thinking of your CRM as a list is a mistake, because it’s always about the relationship you have with every contact that’s important. Market, sell and communicate with each contact the right way for them.

A conversation that explored how too many mundane tasks in business can create overwhelm and lack of meaningful business. Practical and philosophical ideas to find the right balance for your business so you do more of the meaningful work you want to.

Things you can do as a small service business owner to get paid quicker by your customers. Practical tips and thoughts on overthinking when it comes to getting paid.

How to create packages if you’re a service business. And why NOT selling packages of your service is hurting your profits and taking up too much of your time.

Why we didn’t launch Connectably small business software with a beta release, but a private launch instead. And how not being ‘just another software company’ will create better results for our users…

We run Connectably our way, including where, when, how, with who and what we do. We play to our strengths, and sometimes go against received wisdom…

The VAT Return was due and we were very behind with our accounts and had to do binge bookkeeping to get it all done in time. So we made a plan to stop it happening again…