Opinion

The Catch 22 of being too busy for anything new in business – how to implement systems when you have no time

The Catch 22 of knowing you want more ‘time off’ from your small business, is finding the time to set up the systems, hire the extra team members or implement something new that allows time off to happen in the first place. Busy business owners never have ‘spare time’. Time is either spent working getting … Read more

Why we don’t meet for coffee

If you’re asked to ‘meet for coffee’ by someone in a business context, it’s always a good idea to find out the agenda before saying yes. In my experience, it’s never about coffee. If it’s a sales meeting be clear on that agenda, or if it’s you that’s asking for help, be open about that too.

The R of CRM – why Relationships always come first in business

Why thinking of your CRM as a list is a mistake, because it’s always about the relationship you have with every contact that’s important. Market, sell and communicate with each contact the right way for them.

Mundane vs. Meaningful – how to balance your business better

A conversation that explored how too many mundane tasks in business can create overwhelm and lack of meaningful business. Practical and philosophical ideas to find the right balance for your business so you do more of the meaningful work you want to.

Get paid quickly – a straight talking guide for small service business owners

Things you can do as a small service business owner to get paid quicker by your customers. Practical tips and thoughts on overthinking when it comes to getting paid.

Packages for profit–why bespoke is a bad idea for any service business

How to create packages if you’re a service business. And why NOT selling packages of your service is hurting your profits and taking up too much of your time.

Why we’re not launching a ‘beta’ of Connectably

Why we didn’t launch Connectably small business software with a beta release, but a private launch instead. And how not being ‘just another software company’ will create better results for our users…

Running your business your way. How Connectably really works.

We run Connectably our way, including where, when, how, with who and what we do. We play to our strengths, and sometimes go against received wisdom…

Binge bookkeeping: How to stop this bad business habit

The VAT Return was due and we were very behind with our accounts and had to do binge bookkeeping to get it all done in time. So we made a plan to stop it happening again…

Software in Boxes and other stories from the olden days…

Software has come a long way from being something you bought in a box (and had to figure out yourself). Now most software you simply access and subscribe to online–no boxes, no disks, no huge instruction manual.

The one thing that makes marketing messages work

When you’re brainstorming your marketing messages, make sure you know the one thing that will make more sales happen as a result of your marketing.